LOUISVILLE, Ky. -- The very first International ProStar tractors with MaxxForce 13-litre engines with SCR are on display at the Mid-America Trucking Show.
The trucks rolled off the assembly line last week, with shipments to customers expected to commence by the end of April, officials said.
“This signals yet another key milestone in our operating plan and further demonstrates our commitment to delivering value for our customers,” said Jack Allen, president North America Truck and Parts, Navistar. “Our customers are the focal point of everything we do, and this technology was implemented with their needs top-of-mind.”
The MaxxForce 13 with SCR is available with 365-475 hp and 1,250-1,750 lb.-ft. of torque. Having the MaxxForce configured with SCR by its self-imposed deadline is another step in Navistar’s recovery, officials said.
“We’ve taken this opportunity as we transform the company to put quality at the forefront of everything we do,” said Troy Clarke, president of Navistar. Among the changes are the appointment of a new vice-president of quality, who reports to Clark.
“We’ve seen tremendous improvements in first-time quality,” Clarke said. “We’ve reformed our product development process.” The company also has implemented “rapid response teams,” who are able to quickly help customers deal with any legacy issues that exist from previous years.
Clarke said the company is pleased with the progress it has made, but not yet satisfied with where it is.
“This is really the beginning,” he said. “There’s a lot more to do.”
Allen said International has met all its deadlines, and customers have welcomed the reunification of the ProStar and Cummins ISX15 engine.
“Customers are thrilled this combination is back together in the marketplace,” Allen said, noting the company has built more than 1,110 ProStars with the ISX15 and has “thousands” more on its order board.
“The last time we were in the market with this combination, we delivered 13,000-14,000 a year, so we have really high expectations of what this combination is going to do,” he said.
The same Cummins SCR system that is installed on the ISX has been used on trucks with International’s own MaxxForce 13 engines.
“We have a great turnaround story going on,” Allen said. “You’re going to see some amazing things here from Navistar in coming months. I’m extremely confident our best days are ahead of us.”
Navistar also announced its dealer network has been expanding. International dealers collectively have invested nearly $60 million over the past year into their facilities, adding 250 service bays. Dealers have also adopted new customer service requirements, including the expansion of service hours by more than 22%, the company says.
“The adoption of these guidelines over the past several years has resulted in faster repairs, completed with the highest degree of quality,” said David Gerrard, senior vice-president, distribution with Navistar. “More importantly, it means trucks are back on the road more quickly, delivering to our customers’ bottom line.”