Airline hits another milestone in its self-serve options for guests
CALGARY, Nov. 23, 2012 /CNW/ - WestJet today introduced self-serve
baggage tagging for its guests flying to the United States from
Vancouver, Edmonton, Winnipeg, Toronto and Montreal. Having launched
the same service November 7, 2012, in Calgary, WestJet is the first
Canadian airline to introduce self-serve baggage tagging on non-stop
transborder flights.
Self-serve baggage tagging allows WestJet guests to use mobile, web or
kiosk check-in to check in for their flight and print their own baggage
tags when they arrive at the airport. Guests checking in via kiosk may
print their boarding passes and baggage tags at the same time. Once the
tags have been attached, guests drop baggage off at the appropriate
location.
In most Canadian airports WestJet guests have had the ability to print
their own baggage tags for domestic flights since 2010. Now, WestJet is
the first Canadian airline to offer the same service on selected
non-stop flights to the United States.
"This is yet another milestone in our efforts to offer our guests
additional self-serve options," said Mike Hafichuk, WestJet's Director,
Planning and Support, Guest Services. "Whether it's mobile check-in,
electronic boarding passes or using our website to manage their own
bookings, our guests are very comfortable with self-serve options and
continue to encourage us to develop new tools to allow them more
control over their travel experience."
WestJet will expand self-serve baggage tagging to include U.S. flights
from other Canadian airports in the months to come.
About WestJet
WestJet is Canada's most preferred airline, offering scheduled service
to 81 destinations in North America, Central America and the Caribbean.
Powered by an award-winning culture of care, WestJet has pioneered
low-cost flying in Canada. Recognized nationally as a top employer,
WestJet now has more than 8,600 WestJetters across Canada. Operating a
fleet of 99 Boeing Next-Generation 737 aircraft with future confirmed
deliveries for an additional 36 Boeing Next-Generation 737 aircraft
through 2018 and plans to launch a low-cost regional airline in 2013,
WestJet strives to be one of the five most successful international
airlines in the world.
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SOURCE: WestJet