Electrics, electronics and e-commerce transforming the aftermarket
LAS VEGAS, Nev. – The repair and upkeep of Canada’s Class 6-8 trucks and trailers is no small matter. Analysts at MacKay and Company say the business is worth $4 billion a year and growing. And it’s being radically transformed before our eyes.
Communication key to distributor partnerships
LAS VEGAS, NV – Price plays a role in any business transaction, but strong relationships continue to be a differentiator when it comes to selling truck parts -- even in an era of e-commerce. “It’s changed the way communication happens, but it doesn’t change the type of communication,” says Carl Mesker, SAF Holland’s vice president - aftermarket. “What’s critically important is the relationship and the trust.”
Printed to Go: 3D printing will transform your access to truck parts
Distribution centers and jobbers couldn't possibly afford to stock every single part that a truck owner might need at a given point in time. The massive inventory would tie up far too much space and capital. The best they can do is play a numbers game, focusing on parts used in the widest volume of vehicles, and trying to limit investments in the components that are likely to gather dust on a storage rack.