MIAMI, Fla. — Ryder System and Decisiv have announced a partnership they say will provide large and for-hire truck fleets with the ability to better manage their maintenance activities across multiple providers.
Decisiv produces a service relationship management (SRM) platform used to monitor every service event in real-time. Ryder provides fleet maintenance capabilities that can help carriers manage and maintain their vehicles.
Through the partnership, Decisiv will combine its platform with Ryder’s Managed Maintenance Solutions, which covers a portfolio of maintenance services offered through 700 locations, via some 5,000 technicians. The companies say carriers will receive consistent, quality service, improved uptime and significant cost savings by tapping into the combined resources of Decisiv and Ryder.
The offering will also include 24/7 roadside assistance, extended repair hours, predictable pricing and available replacement vehicles.
“Ryder has the best technicians in the industry, and a national network of service locations to ensure fleets are covered wherever they go,” said Dennis Cooke, president, global fleet management solutions for Ryder. “Our partnership with Decisiv enhances this world-class maintenance offering by helping to seamlessly integrate maintenance technology systems into one user-friendly dashboard, making it easier than ever for large fleets to do business with Ryder.”
“The powerful combination of Decisiv’s web based platform with Ryder’s extensive network and fleet management and maintenance expertise gives large private and for-hire fleets unparalleled coverage, as well as anywhere, anytime and any device access to initiate and manage their maintenance requirements,” added Dick Hyatt, president and CEO of Decisiv. “We are excited to be affiliated with such a well-respected brand in the transportation industry.”