Did You Know? (January 01, 2010)

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Canadian business is expected to face severe labour shortages in the years to come, due to an aging workforce and limited entry into trades-related occupations. Trucking has traditionally experienced acute driver shortages during economic upturns and much of the industry’s attention is focused on recruitment. However, having the procedures in place to hire the right employees can be critically important to continuity in key positions and reducing human resource-related expenses -firings can be a costly business. Research conducted on behalf of the Canadian Trucking Human Resources Council found that discipline problems, poorly qualified drivers, poor driving records, and seasonal demand were the three most common reasons leading to terminations. Discipline issues and poor driving records proved to be particularly problematic in the for-hire sector. Screening is an important first step during the recruitment process to weed out potential problem employees and the CTHRC survey found that more than half of fleet respondents had implemented more than five different tests and/or procedures associated with the hiring process. Checking references, reviewing applications and driving records, and conducting interviews were the most commonly used screening techniques. About a quarter of respondents were employing more thorough practices such as attitude, literacy and aptitude testing.

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