Motive has expanded its Workforce Management product with new AI-powered capabilities designed to eliminate manual document tracking, reduce compliance risk, and help prevent downtime.

The updates come as the latest FMCSA audit data shows recordkeeping errors — including outdated or missing driver documents — remain among the most common compliance issues identified during reviews, Motive said in a news release.

The new capabilities include integrated motor vehicle record management, allowing fleets to initiate and track driver record pulls directly within the Motive dashboard. The system automatically organizes records, updates them and tracks expiration alerts.

A driver walkthrough feature automatically prevents vehicle access or changes duty status when required qualification documents are missing or expired, while guiding drivers through in-app uploads to close compliance gaps, the company said.

Motive has also introduced AI-powered document capture to automate extraction of details from licenses, medical cards and MVRs, reducing manual entry and helping prevent compliance errors.

The update also includes a new workforce management hub that connects driver profiles and workforce data in one centralized dashboard, with AI-powered insights helping managers spot risks, guide coaching, and improve productivity. Organizations can identify compliance or payroll issues and generate real-time reports without manual data pulls.

“Workforce management in physical operations has been manual and fragmented for far too long—but AI is changing all of that,” said Hemant Banavar, chief product officer at Motive. “With these new capabilities, Motive is bringing qualifications, compliance, coaching, and workforce data into its integrated AI-powered platform to automate busywork so that organizations can work at a higher level of speed, visibility, and efficiency. This enables a fundamental shift from paperwork-driven processes to intelligent workforce management at scale.”