Fleets adopt telematics as a legal, financial defense tool: Report
Eighty four percent of fleets cite driver exoneration as a key reason for deploying safety technology, according to the latest report from Teletrac Navman. The same report found that 53% of fleets that experienced incidents in the past 12 months were able to clear a driver using telematics and video evidence.
Nearly three-quarters (74%) of the 600 respondents now operate both telematics and dashcams, combining performance data, location information and video footage to create a strong defense in case collisions occur. More than 75% say that insurance management is now the top driver of safety technology adoption, followed closely by driver safety and wellbeing as main motivators.

All the respondents reported deploying at least one safety technology, with more than half (56%) using five or more safety tools. Among the most commonly deployed technologies are forward- and driver-facing dashcams, with nearly 60% saying they use both. Meanwhile, 44% rely on driver behavior monitoring, 39% use basic GPS tracking, and 31% use forward-facing dashcams only.
Telematics help offset costs
The report suggests that rising legal exposure is accelerating such a shift toward integrated safety systems. More than three-quarters (77%) of respondents said increasing litigation and legal costs are now a global concern for fleet operators, while 34% reported being impacted by fraudulent motor claims.
This despite a recent American Transportation Research Institute report that found plaintiff attorneys are increasingly using telematics-generated data against fleets in litigation.
“The role of telematics is evolving and taking on a more strategic purpose in fleet organizations, moving solely from a tool used for cost control and improvements, to an extremely powerful, proactive risk prevention and management solution,” said Alain Samaha, Teletrac Navman CEO, in a related news release.

“A high percentage of fleet safety incidents are caused by third parties and other external factors, and video telematics is now the most powerful tool to provide irrefutable, contextual evidence that protects people, preserves reputations, and stabilizes margins.”
And the safety technology adoption does pay dividends — 85% of fleets said it helped gain greater control of their insurance premiums, while 65% reported premium decreases after implementation. Of those, 6% were able to reduce the price by 20% or more. Other reported decreases in premiums from 10-20%.
Nearly 90% of drivers satisfied with telematics
But there are some implementation challenges, too, with privacy and monitoring concerns cited as the biggest barriers for adoption in well over half of the fleets. Other issues also remain, including budget constraints, driver resistance, and operational disruptions.
Despite those barriers, of those who did adapt the technology, 87% of fleets reported positive driver sentiment following implementation.

As more than three-quarters of respondents said they plan to invest in additional safety technologies within the next year, most of them lean towards vehicle inspection and maintenance software, driver training and coaching applications and fatigue management tools.
Have your say
This is a moderated forum. Comments will no longer be published unless they are accompanied by a first and last name and a verifiable email address. (Today's Trucking will not publish or share the email address.) Profane language and content deemed to be libelous, racist, or threatening in nature will not be published under any circumstances.
Krystyna, this is a very timely article – the data showing that fleets now lean on telematics as a key legal and financial defense tool really resonates with what we are seeing in the market. It confirms that video and data alone are no longer “nice to have,” but have become essential for exoneration, claims management, and risk reduction.
At the same time, there is a huge opportunity to go beyond post‑incident defense and use these technologies for proactive driver improvement. That’s exactly where mobile, vision‑based solutions fit in. They are focused on real‑time driver coaching, fatigue and distraction management, and video telematics that help prevent the risky events which later become expensive claims.