Border-crossing truck drivers told to use ArriveCAN app

by Today's Trucking

Truck drivers crossing the Canada-U.S. border are now required to submit travel and contact information when entering Canada.

The requirement became effective at midnight as one of the latest procedures to help limit the spread of Covid-19.

Those who don’t have a smartphone and the preferred ArriveCAN app have the option of using a related web portal or oral declaration. Drivers will need an email address if using the web portal.

Canada-U.S. border
(Photo: iStock)

“The oral declaration is only being allowed to facilitate the movement of cross-border trade until a reasonable transition timeframe has elapsed, which is still to be determined,” the Canadian Trucking Alliance (CTA) says in a bulletin to members.

“While it is not mandatory for the information to be submitted in advance of crossing the border at this time, the use of ArriveCAN for travellers to submit their information in advance of the border is strongly recommended,” Canada Border Services Agency (CBSA) adds.

Truck drivers will need to enter travel and contact information but are not required to complete the quarantine portion of the questionnaire.

“In conversations with CBSA, they have ensured us that operationally their directive remains the same, to help facilitate the industry towards compliance,” the Private Motor Truck Council of Canada says in its message to members.

“They are not looking to begin laying fines right out of the gate, but instead educate our drivers and our industry towards compliance. That being said, officers do have the capability of laying fines as of Monday, so although unlikely, it is possible.”

U.S.-based truck drivers will have to follow the same procedures when entering Canada. Unlike Canadian citizens, US Citizens can be denied entry for not complying with the act.

The app is available for free through

  • This story has been updated to further clarify that drivers currently have options other than the ArriveCAN app for conveying the contact and travel information.

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  • That’s insane, because your border crossing is actually already updated through ACE and ACI procedure ! My 2 cents !

    • CBSA never implemented the optional functionality to submit driver and passenger information through ACI. If they did implement the functionality they would have to rescind or Modify Customs Notice CN15-030 and determine how to handle the CSA loads which are currently exempt from the ACI mandate.

  • This no good many truck drivers do not have a smart cell phone are the trucking companies going to pay for the phone and charge the cost back to the shippers

  • Mandatory tracking? Seems an invasion of privacy. Where are about rights and freedoms? Origin and destination are all recorder on ACE and ACI. It would make more sense to check temperatures for fever. Bull shit I say.

  • I don’t know how it limits the spread of Covid but I do know how it’s spreading Truedoosh’s Marxist/Communist government control.

  • Stupid waste of time and money but hey that’s the liberal way of doing things, does anyone truly believe this will prevent the spread,omg typical Canadian,arriving to the party a year late. People busy making truck drivers lives miserable but then denied the use of a bathroom even when we bring or pickup your company’s products to keep our economy afloat,yeah your so not welcome, I havent hugged my daughter since the virus began, but were considered unsafe because of where we travel, I’m really not sure why truck drivers have bad attitudes

  • I find it strange that the trucking industry allows ALL truckers to come and go. They all do not haul goods that are essential services. Hauling recreational campers from Indiana to Canada. Thats not essential. Plus some of the highest rates of covid in those states. With the variants now in the virus and lack of safety protocol in the US. scary for haulers to bring the virus across the border to where they live.

  • As a Canadian cross border driver I cross sometimes twice a day. I feel the information on the ACI Manifest gives CBSA everything they need. This may discourage drivers to continue to cross the border.

  • Shut the trucks down , I am driving from day one when it was high and unknown now what…, more of ….why can’t we get tax break 30% all responders for the year 2020 every else revived money.

  • As if CBP has time 2 Chk all these. Like the transponder will flag walker????? Once tested + company should have a data base. We drivers have enough 2 do with no signal on phones dead Zones

  • If i bring my filipina fiance into Canada while under a load will she be allowed to enter and can I get married in Canada while there? The reason I ask is restrictions worldwide are making it prohibitively expensive and complicated if not impossible worldwide. The Philippines is not allowing foreign national tourists to enter currently without a visa and only as an exemption. There is a greenlist that supposedly was created for covid related reasons but seems to be political as some countries allowed shouldn’t be and those that should are not included.