Calgary, Alta. — Richer Systems Group has launched enrich version 5.6.30 which includes Customer Web Access (CWA) a new web based customer management tool.
enrich CWA gives fleet management companies the tools to allow their customers secure, real-time access to important fleet information using nothing more than a web browser, the company says. It takes strategic fleet information already stored and validated within enrich and makes this data available in web based reports or for download into spreadsheets for further analysis. enrich users can control the type of information available to their customers and provide on-line functionality that maps specifically to a customers organization and their end-users.
"CWA has put Tandet on the leading edge of information sharing," states Kirk Tilley, Vice President of The Tandet Group, a provider of fleet and logistics management services based in the Toronto, Ontario area. "Not only has it redefined customer service levels, but it has taken our strategic "open book" commitment with our customers to a whole new level!"
Another customer, Jean-Francois Brossard of Location Brossard NationaLease in Montreal , says that by using the enrich application his full-service leasing company is able to provide its customers with access to their fleet information from anywhere their offices, while on business trips, shop floors.
"enrich CWA provides all of this automatically, saving us enormous time and effort in responding to customers’ requests," he says.
Designed to fit within the existing web sites of enrich users, CWA is pre-built for instant deployment over their existing implementation of enrich. The key areas of functionality included in CWA are: Account Management, Asset Management, Maintenance Management, Rental Management, Fuel Management, and Information Management.
Richer Systems Group Inc. is a vendor of ERP, e-commerce, and asset management and maintenance software solutions, and a provider of application services (ASP) to the commercial transportation industry. Founded in 1990, the company maintains a head office in Calgary, Alberta and additional offices in Phoenix, Arizona and Detroit, Michigan. RSG’s asset management & maintenance solutions are also applicable to and have been deployed by the owners and operators of private and private-type fleets.
For further information, contact 800-491-7780 or log on at www.richer.ca
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