ONroute extends free coffee offer

by Today's Trucking

ONrouteTORONTO, Ont. — ONroute is extending its Keep ON Trucking initiative, and offering truck drivers free coffee every Wednesday until mid-May.

The travel-plaza chain launched the initiative last week.

The company said Tuesday it decided to extend the program because of the “phenomenal” response it received from truck drivers.

“We have decided to continue showing our appreciation for their hard work,” said CEO Melanie Teed-Murch.

ONroute operates 23 travel plazas across Ontario and is currently providing 24/7 access to fuel, washrooms, truck parking, and food and beverages via takeout, drive-through, and grab-and-go options.

The company said it has implemented a number of precautionary measures to ensure that ONroute remains a clean and safe places for travelers to stop along their journey.

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  • When sharing info about the OnRoutes, could you please include the fact that they are becoming “cashless” service centers.

    I visited the Cambridge OnRoute (north side) on April 11/2020. When I reached the Timmies lineup, I noticed a sign saying they were “moving towards a cashless system”. The employee asked if I had debit or credit card, I said I only had cash. He said ok and took my order, and then went to the manager to ask her to put it thru. The manager very abruptly and seemingly annoyed said “No. We are only accepting debit, credit or Timmies cards that’s it. There are signs everywhere all over, no cash!”

    The signs said “moving towards” they don’t say “we are now only cashless”, and how can you just expect everyone that goes into the OnRoute to just suddenly be on-board knowing what the changes are. There has to be some sort of grace period, maybe I missed it, I don’t know. And if I did, then don’t be an ass about it or treat me like an idiot, just tell me politely please.

    I’m a long haul truck driver, and had driven a long day (week) already and I didn’t have time to go back to get my debit card cuz I am on a tight time schedule as it is. It’s already difficult trying to find healthy fresh foods, and the parking to do so. I was hungry and at my wits end with having to fight to get a meal and a drink out here on the road, on top of all the other stresses I went thru during my 7 days out so far.

    I get it, I’m sure the manager has her stresses with keeping a business running and shifting with the current times. But at least be polite about it, and realize we are all in this pandemic together, we shouldn’t be fighting against each other.

  • Oh wow! Free coffee on only one day of the week. While the gesture is nice, trucks run 7 days a week, 24 hours a day.
    Coffee is a high profit item, why not extend it for the rest of the week?
    I know I won’t bother to grab one even then.

  • Is it the Coffee from The Market? It not bad coffee, quite often I’ll go there if the line up at Tim’s is too long.