Third of drivers not satisfied with fleet benefits: Survey

OVERLAND PARK, Kan. — Thirty-five percent of drivers rate their current fleet benefits as "below average."

Meanwhile, only 10 percent rate their fleet benefits as "above average," with the remaining 55 percent rating benefits as "average," according to a survey published by Open Road Drivers Plan, a legal services and credit provider for over-the-road truckers across North America.

The survey measured truckers’ attitudes toward carrier compensation and incentives, equipment and technology, employee-company communications, and job stability.

The survey shows that the industry’s low turnover rates over the last few years are not the result of increased job satisfaction.

"In the midst of a recession that has devastated the trucking industry, bankrupting thousands of carriers and leaving thousands more unemployed, the trucking industry has experienced turnover rates far below historical industry averages," the report said. "As a result, fleets with a focus on lean business practices throughout the economic slowdown may easily overlook the importance of strong retention programs while freight remains weak. Industry experts continue to predict, however, a new driver shortage to arrive within the next five years."

Two out of three drivers place high value on a company’s driver recognition and safety incentive programs when deciding whether to leave or stay.

Communication is also key to drivers, with 100 percent of drivers surveyed saying that their relationship with company dispatchers was important to their longevity with a company.


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