LISLE, Ill. — Canadian International dealers were well represented when Navistar hosted its recent North American and global technician rodeos.
Technicians from Summit Motors in Redcliff, Alta., Tru-Nor Truck Centres in Sudbury, Ont., Lewis Motor Sales in Barrie, Ont. and Cookson International Trucks in Penticton, B.C. were among competitors in the North American rodeo. But the winners, who went on to represent Canada/US in the global event, came from Maudlin International Trucks in Orlando, Fla.
This is the tenth year Navistar has hosted the competition, which recognizes its top technicians.
Nathan Reed of RWC International in Phoenix, Az. won the Top Service Technician Award for the truck category in the North American competition. Robert Ball, representing Maudlin International in Orlando, won the second annual Navistar Global Technician Rodeo, which included techs from North America, Mexico and Latin America.
“We are very proud of this year’s winners,” said John Pfennig, director, global development, Navistar. “Among the top Diamond-certified technicians who competed in both events, Nathan, Dan and Robert demonstrated the highest skills and abilities in key areas of commercial servicing. They reflect the best traditions of the company’s commitment to technical excellence and customer uptime.”
The competition included a series of stations designed to simulate service areas for air-conditioning, brakes, drivetrain, electrical and Navistar and Cummins engines. Technicians were scored on how quickly and effectively they navigated their way through the stations, diagnosing and fixing simulated problems.
The technicians who took part were selected from an overall group of the top 400 technicians at International truck and bus dealers.
“Participants in this competition have completed all the required and optional trainings and are at the top of their game,” said Pfennig. “They represent our 10,000-plus service technicians from International and IC Bus dealerships, the highest number of any medium/heavy commercial-truck and bus manufacturer.”