Daimler opens new parts distribution center in Dallas

by Truck West

PORTLAND, Ore. – Daimler Trucks North America has opened a new parts distribution center in Dallas, Texas.

Daimler said the new facility, which was announced Feb. 11 through its associated brands – Freightliner, Western Star, Detroit, Thomas Built Buses, Freightliner Custom Chassis and Alliance Truck Parts – will measure 275,000 square feet and was a critical strategic component that would allow its customers to receive stock and mission critical parts in record time.

“We are excited about this new PDC, which is much more than just a building. It’s part of our strategy to get closer to our customers,” said Jay Johnson, general manager of supply chain, Daimler Trucks North America. “DTNA is focused on continuous improvement and innovation.”

The company said the impact of the new Dallas location is already being seen.

“The new Dallas PDC and supporting supply chain initiatives have dramatically improved our ability to service our customers. The speed with which we receive parts has improved front counter customer satisfaction due to improved fill rates. Technician morale and efficiency has improved, as well,” said Dan Stevens, chief operations officer and partner of Lonestar Truck Group.

“With the addition of the Dallas PDC, our lead-time on parts has been reduced by two days. This reduction will help us improve customer uptime as we continue to increase our dealership throughput,” added Rich Shearing, president of Premier Truck Group.

In addition to its new Dallas location, Daimler has parts distribution centers in New Jersey, Georgia, Ohio, Illinois, Tennessee, Nevada, Mexico and Calgary, Alta.

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  • Well i dont have a good thing to say after the worst 2 weeks ive had in my life with Diamler owned freightliner/western star in witchita KS took me western star in there because it derated i was there for 8 days they charged me 4600 dollars i get up to SD put it in the shop at freightliner up here and they are telling me everything they done in witchita was bs it was a nock sensor and a dozer it needed not a acm, wiringharness or def tank float so its going to cost me another 1000 +
    They also had the o-ring in the wrong place on the water seperator ( reason it wouldnt ) start also a plug in the radiator they replaced lost all my coolant !! Spent 600 in motel fees
    Lost 5000 in revenue
    Plus 4600 initally
    And 1000 + they are charging to fix it right now this ruined me and there is nothing us 0/0perators can do when we get ripped off by these shops because they can claim the software told them to fix it that way rather than using common cents smh in disgust