PORTLAND, Ore. – Daimler Trucks North America has opened a new parts distribution center in Dallas, Texas.
Daimler said the new facility, which was announced Feb. 11 through its associated brands – Freightliner, Western Star, Detroit, Thomas Built Buses, Freightliner Custom Chassis and Alliance Truck Parts – will measure 275,000 square feet and was a critical strategic component that would allow its customers to receive stock and mission critical parts in record time.
“We are excited about this new PDC, which is much more than just a building. It’s part of our strategy to get closer to our customers,” said Jay Johnson, general manager of supply chain, Daimler Trucks North America. “DTNA is focused on continuous improvement and innovation.”
The company said the impact of the new Dallas location is already being seen.
“The new Dallas PDC and supporting supply chain initiatives have dramatically improved our ability to service our customers. The speed with which we receive parts has improved front counter customer satisfaction due to improved fill rates. Technician morale and efficiency has improved, as well,” said Dan Stevens, chief operations officer and partner of Lonestar Truck Group.
“With the addition of the Dallas PDC, our lead-time on parts has been reduced by two days. This reduction will help us improve customer uptime as we continue to increase our dealership throughput,” added Rich Shearing, president of Premier Truck Group.
In addition to its new Dallas location, Daimler has parts distribution centers in New Jersey, Georgia, Ohio, Illinois, Tennessee, Nevada, Mexico and Calgary, Alta.