Carrier Logistics automates home delivery schedules
Carrier Logistics (CLI) is offering a new feature that allows LTL fleets to automate residential delivery scheduling.
Its Residential Delivery Automation System: Appointment Automation feature allows LTL carriers to enable text-integrated scheduling in their CLI FACTS software to help manage final mile deliveries.
“With our Appointment Automation, LTL carriers can eliminate the complications that come with making residential deliveries, where scheduling drop-off times has become a moving target, the size of the truck is sometimes restricted, and communication with the consignee is difficult,” said Ben Wiesen, president of CLI. “This text-integrated solution lets your dispatch team manage residential deliveries for shippers and consignees in a customer-centric, seamless and no-hassle way.”
The new offering: automated scheduling; offers appointment confirmation; issues reminders to customers; and provides real-time status updates.
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