Mack increases uptime

Mack Trucks has launched what it calls Over The Air (OTA), enabling customers to update software without disrupting their schedules.

The company is also offering a free 30-day trial of Mack Fleet Management Services with Telogis Fleet, comprehensive fleet-management and telematics software. It can be activated over the air and scaled to different fleet sizes. Using proprietary data captured through factory-installed GuardDog Connect telematics hardware, Telogis Fleet provides real-time visibility of truck and driver performance.

Two categories of software updates are available through Mack OTA, one for powertrain components and the other for vehicle parameters like road-speed limits. The latter is especially useful for customers with trucks that change duty cycles based on factors such as economics, load type, and geographic area.

GuardDog Connect comes standard on every Mack model equipped with a Mack engine and provides proactive monitoring and repair planning, enabling real-time diagnosis of issues, scheduling of repairs and confirmation that needed parts are in stock and ready to install.

Mack OTA will be available for all Mack models equipped with GuardDog Connect and Mack’s 2017 engines.

The Telogis Fleet free trial is available on all Mack models equipped with Mack MP engines and GuardDog Connect hardware built after 2014, and up to 10 trucks per customer can be included. All features are available during the free trial period, including Mack-specific diagnostic data, driver behavior scorecards, a fleet intelligence dashboard, vehicle location and history, and real-time alerts.

Customers can sign up for the trial through June 30. No additional hardware is required, and activation is completed over the air.

Rolf Lockwood is editor emeritus of Today's Trucking and a regular contributor to

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