Running on the Android platform, Cheetah Mobile is said to help increase operating efficiency while providing a higher level of customer service. From Cheetah Software Services, it connects field workers with dispatch, customer service, management, and customers in real time via two-way messaging, dynamic ETA updates, and POD verification including barcode scanning, signature capture, and photos.
Field efficiency is further improved, says Cheetah, with voice navigation providing turn-by-turn directions driven by live pickup and delivery information.
Training is said to be minimized and productivity increased through an intuitive touchscreen interface that is standardized across all Android devices and built-in help that reduces support calls.
The Android platform supports a wide variety of smartphones and tablets on all major carriers, including ruggedized models and those with and without physical keyboards, thus meeting the needs of any organization at a variety of competitive price points.
Cheetah says its wireless offerings are fully scalable and Web-based, using GPS-enabled phones and PDAs to schedule, route, and track drivers and shipments.
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