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New PeopleNet/TMW Integration first to automate inspection-ticket creation and workflow

DALLAS, Texas - PeopleNet, a provider of integrated onboard computing and mobile communications systems for fl...


DALLAS, Texas – PeopleNet, a provider of integrated onboard computing and mobile communications systems for fleet management, today announced an industry-first integration with TMT Fleet Maintenance software the company believes will reduce operational costs by automating the inspection-ticket workflow.

The announcement was made at TMW’s user conference, TransForum, being held today through September 22 at the Gaylord Texan Hotel in Dallas. According to PeopleNet Vice President of Tailored Solutions Randy Boyles, “Over the past 10 years, TMW and PeopleNet integrations have demonstrated that tightly integrated fleet processes enable workflow automation. Like our previous work with TMW, this integration between PeopleNet Fleet Manager and TMT Fleet Maintenance will help fleet managers reduce operating costs and manage more effectively.”  

The two companies have begun working on eDVIR (electronic driver vehicle inspection report) to automate the creation of inspection tickets. In this centralized closed-loop application, TMT Fleet Maintenance polls PeopleNet’s message history and creates a work order when it detects a vehicle defect identified by a driver in an eDVIR form message. The system automatically red-tags safety-related issues for highest priority maintenance. When the vehicle repair is completed, the system sends a message through PeopleNet Fleet Manager to dispatch and the vehicle’s scheduled driver, identifying the mechanic and the corrective action that was completed. The complete eDVIR report along with eDVIRs that do not require maintenance are stored in TMT Fleet Maintenance.

HP Hood Logistics Analyst Heidi Henderson explains how eDVIR will help the company prepare for CSA 2010. “Automating creation and workflow of inspection tickets is a proactive way for us to avoid fines and heavy penalties associated with roadside inspections. By speeding up the workflow and notifying maintenance before a truck comes in, we can react as quickly as possible to shorten the time between when a truck comes in and getting it back out on the road. Paper buried in an inbox waiting to be sorted through by maintenance and dispatch won’t bottleneck the workflow. Dispatch will have access to estimated completion time and can therefore make arrangements for an additional truck to ensure on-time delivery. Finally, the elimination of our three-part vehicle-inspection form for every vehicle everyday also helps us meet our sustainability goals.”

Henderson emphasized that eDVIR system reports will be valuable in tracking the effectiveness of Hood’s preventive maintenance program. “All inspection reports in TMT Fleet Maintenance become part of the maintenance history, tracked by driver, vehicle, driver/vehicle combinations and frequency. Essentially, we’ll be able to manage by exception more easily. Chronic issues will stand out. We’ll keep an eye out for drivers who never report maintenance issues and may need training about how to identify potential problems.”

Plans call for Hood to begin eDVIR beta testing in December of 2010.


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2 Comments » for New PeopleNet/TMW Integration first to automate inspection-ticket creation and workflow
  1. Robin Doherty says:

    Sorry, guys you can’t lay claim to being the first to use eDVIR. The Verigo Wireless Logbook has been using electronic vehicle inspection reports since October, 2005. It’s am integrated component of our driver log. We use the NSC Schedule 1 and 2 and automatically send a copy of the inspection report to fleet services when a driver reports a defect.

  2. Mike Fisher says:

    PeopleNet statement is not accurate!!! What’s new?

    They claimed to be the first one to automate the creation of inspection tickets.This is not true.

    Instead of misleading carriers,PeopleNet should be honest enough to tell the truth to their existing and potential clients.

    Also,the PeopleNet new integration has not even been tested! A little bit too early to talk about it…right?

    Mike Fisher.

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