LAS VEGAS, Nev. — Mack Trucks has made GuardDog Connect standard on its TerraPro cabover models equipped with Mack’s MP engine.
It made the announcement at World of Concrete.
TerraPro trucks are spec’d for applications including concrete pump, dump, mixer or refuse.
GuardDog Connect is Mack’s remote diagnostic and repair planning system. It monitors fault codes generated by the engine and advises the truck’s owner on the best course of action.
“Customers responded so favourably to GuardDog Connect that we extended the solution to all our TerraPro Cabover models equipped with a Mack engine,” said Stephen Roy, president of Mack Trucks North America. “The Uptime support offered by GuardDog Connect, as well as our Mack OneCall support service agents, Uptime Center staffed by dedicated professionals and our body builder support team, is unparalleled in the industry.”
GuardDog Connect was already standard on TerraPro trucks with concrete pump chassis, which, according to Mack, made it the first OEM to offer proactive support service for pump applications. It is also standard on the Mack Pinnacle, Granite and Titan by Mack.
Mack also says it has taken steps to simplify body builder support services on its TerraPro model.