DENTON, Texas — Peterbilt is now offering a new quick assessment service program across its North American dealer network, designed to provide customers with diagnostics and an estimate of needed repairs in two hours or less.
Rapid Check will be available through the entire Peterbilt dealer network in the US and Canada.
“Rapid Check will maximize customer uptime and make their Peterbilt service experience as efficient as possible,” said Darrin Siver, Peterbilt general manager and Paccar vice-president. “Regardless of truck make or model and regardless if the customer is local or passing through the area, Rapid Check will provide them with an expedited, best in class service assessment and estimate to help them get back on the road quickly and cost effectively.”
The new service will: provide basic vehicle diagnostics; evaluate the needed repairs or conduct more complex diagnostics if required; communicate with customers and update them on the status of the vehicle; and provide an estimate of the needed repair time.
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