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MSM Shares Its Secrets To Success

BOLTON, Ont. - As MSM Transportation celebrates its 20th anniversary, the carrier also took a moment to reflect back on some of the keys to its success. The provider of commercial trucking and expedit...


BOLTON, Ont. –As MSM Transportation celebrates its 20th anniversary, the carrier also took a moment to reflect back on some of the keys to its success. The provider of commercial trucking and expedited freight services turned 20 Nov. 16.

“We started MSM Transportation in 1989 as an alternative to the large American trucking companies that dominated the US/Canada transborder market at the time,” said Bob Murray, president and chief operating officer. “There was room for a Canadian carrier that combined excellent customer service with a commitment to moving freight across the border efficiently, securely, and with the fastest transit times possible.”

Murray said the company has been successful due to the following key principles: empower the customer; guarantee satisfaction; deliver expertise; be easy to do business with; be good corporate citizens;and maintain financial stability.


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