In the November issues of Truck News and Truck West, I dedicated my column to remote diagnostics, and my belief that we probably aren’t talking enough about this emerging technology. In short, it’s the ability of an engine OEM to monitor fault codes from afar, and more importantly, advise operators on the most appropriate course of action based on the urgency of the situation that caused the light to appear. As often as 80% of the time a Check Engine light appears on the dash, it’s safe to continue driving that truck. Knowing that allows fleets to reduce unplanned downtime. Some programs are even integrated with a company’s dealer network, and can ensure parts and appointment times are available at nearby locations.

Anyways, at ATA, Navistar introduced OnCommand Connection, its own version of remote diagnostics. Navistar’s remote diagnostics program is unique, in that it’s open architecture, meaning fleets can tap into it using their existing telematics provider. It also covers all-makes of vehicles, not just International trucks and engines. Check out a more complete report here.