The survey found that overall driver satisfaction dropped to 46 per cent, the second lowest level since the survey was started four years ago. What is also of concern is that the number of drivers who said they were either “somewhat or not at all satisfied” climbed to its highest level in four years – 22.8 per cent. What could be causing drivers to have such a pessimistic outlook at a time when the economy is booming and their services are in high demand? For owner/operators, as the recent protests would indicate, high fuel costs are definitely a factor. The timing of the survey coincided with the highest fuel prices in a decade — and some of the most vocal protests. It’s harder to gauge what’s behind company driver disatisfaction but it’s a safe bet that pay levels and long waiting times to load and unload have something to do with it.