RigMaster Power has announced the appointment of Scott Shaw to the newly created position of customer support manager, North America. In this role, Shaw's focus will be on the adoption and expansion o...
RigMaster Power has announced the appointment of Scott Shaw to the newly created position of customer support manager, North America. In this role, Shaw’s focus will be on the adoption and expansion of the company’s customer support and quality assurance initiatives.
The new appointment is in response to RigMaster’s continued growth and follows closely behind its expansion into a second production facility based in Olathe, Kan.
“We have spent years developing the product and have gained the reputation as a quality APU manufacturer,” remarked Gary Lisson, RigMaster general manager. “Focusing on improving customer support and strengthening our dealers is critical to RigMaster’s business objectives.”
Shaw brings to the organization more than 25 years of experience in the customer support field. He will assume his new role immediately and is looking forward to supporting the RigMaster product line and the challenges of his newly created role.
“Shaw’s strong leadership skills and drive to deliver service excellence will go a long way in taking RigMaster to the next level of growth and sustainability in the market,” added Lisson.
Kinedyne Canada has selected Patrick Verville as the company’s new Eastern Canada sales representative. He replaces Robert Spooner, who was recently promoted to national account manager.
Verville will be applying his years of experience working for Action Utility, Trailmobile, Service Coyotte, and Service de Frein Montreal to grow Kinedyne’s business and contribute to the company’s reputation for outstanding customer service, Kinedyne officials said.
His main responsibilities will be to maintain and grow Kinedyne Canada’s Eastern clientele as well as teaching fleet owners and drivers the new cargo control regulations.
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