BIGGER AND BETTER: Thunder Bay Truck Centre's service shop was razed by fire (inset) just over a year ago. But the replacement is better than the original.
THUNDER BAY, Ont. –Good news stories have been in short supply lately, but the re-opening of Thunder Bay Truck Centre’s service centre would certainly qualify.
On Feb. 21, 2008 in the early morning hours, the service department of the Peterbilt dealership was completely gutted by fire. As a full-service location specializing in engine, powertrain and accident repairs, the dealership scrambled to find a new temporary location so it could continue serving its customers.
“Through the efforts of our employees, a rental location was found and within seven days the temporary shop was set up and service work continued,” recalled Dave Mack, general manager of Thunder Bay Truck Centre, which also serves as a Manac trailer dealer.
Almost a year to the day, the dealership re-opened its service department, which is now bigger and better than before, said Mack. The reconstructed service centre is located at 1145 Commerce St. in Thunder Bay. It has been expanded to include an extra 1,800 sq.-ft. of shop floor, 1,900 sq.-ft. of warehouse and storage space, 920 sq.-ft. of office space as well as a 330 sq.-ft. customer lounge with shower area.
In total, the facility now encompasses 21,000 sq.-ft.
Mack said the service area is now equipped with the “latest in lighting, ventilation and heating as well as state-of-the-art tooling and equipment.” The driver lounge offers comfortable furniture, refreshments, TV, showers and Internet access. •
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