The human cost of driver misclassification

Jim Park

When he signed on for his Class 1 (CDL) training, Karan Singh took the first steps toward what he believed was a reliable pathway to the Canadian middle class. He was prepared for the hard work, the long hours and the time away from home. What he didn’t expect was to work for free.

Regrettably, he’s not alone. He’s one of hundreds of drivers abused and taken advantage of by unscrupulous operators getting rich on the backs of misclassified drivers. These individuals are unable to avail themselves of the protections offered by the Canada Labour Code because they are not employees in the traditional sense.

Karan Singh
Karan Singh (Photo: Supplied)

We often focus on how the Driver Inc. business model – company drivers being asked to incorporate and bill the company as independent contractors — plays hell with the market, but there’s a human side to this too. Driver Inc. chews up and spits out drivers by the boatload — with apparent impunity.

Singh’s troubles began the day he passed his Ministry of Transportation of Ontario (MTO) driving test. He set out looking for work with his freshly minted Class A/Z license and soon discovered he was unemployable.

“I tried for four months to hire on with one of those big-name carriers, but with no experience, they would not hire me,” he told trucknews.com. “They ask you how much experience you have, and if you say anything less than two years, they just hang up the phone. How are you going to get experience if nobody hires you?”

The two-year experience quandary has been an issue for decades and remains a problem. With few exceptions, carriers lacking formal driver training and finishing programs can’t get buy-in from the insurance companies to take on inexperienced drivers.

So, how is it then that bottom-feeder Driver Inc. carriers can hire drivers while name-brand outfits cannot?

The way Singh explained it, if the business is registered in certain Canadian jurisdictions they are able to pool their resources among several companies to buy group insurance, and then pay a premium per driver (estimated at a few thousand dollars) for coverage of the new hires.

That may seem like a lot, but one industry insider told us they more than make that up through selling LMIAs (Labour Market Impact Assessments) or by simply not paying the drivers, shorting their pay, or making illegal deductions.

“I don’t think the big carriers want to pay that premium, so they don’t bother with new drivers,” Singh suggested.

Singh was told by the first carrier he worked for that he would have to work one week with no wages to cover his “training costs” while running in a team operation. He was paid just $500 for his second week on the job.

“On top of that, they told me that whatever money I make in my first paycheck, they will hold it as a security deposit and will not give it to me until I leave the company,” he said. “After three months I left the company.”

Tired driver sleeps in the cab of his truck.
(Photo: iStock)

Captive drivers

Singh is a permanent resident of Canada, soon to become a citizen, he says. He is not working under an LMIA, so he has less to fear than some of his indentured contemporaries.

“I know many drivers who have paid thousands of dollars to a carrier under an LMIA, and many more drivers working toward permanent resident status who are reluctant to fight for lost wages because it could affect their permanent resident status,” he said. “All of this makes drivers much more vulnerable because most drivers are scared to raise their voice, to come out, or to leave reviews about the companies. They are scared.”

And that plays right into the hands of dirtbag freight haulers. They get away with it because they know they can.

Singh has in his possession a judgment against his former “employer,” and payment order for nearly $40,000. He doesn’t believe he will ever collect it. He went to the Labour Program and filed a complaint in 2022. After a three-year investigation he was awarded a payment order in May 2025.

Singh is likely an anomaly in that he took his case to the Labour Program. He speaks at various events and has says he has met hundreds of drivers with similar tales to tell. Stolen wages, late pay, illegal deductions, etc. After a month, they quit and move on. They cut their losses because they know there’s little chance of recovering those earnings.

“What’s the point?” he asks. “I have a legal payment order against the company director, but he still refuses to even acknowledge me as an employee. He still refuses to pay me.”

Singh lamented, “He has a Tesla Cybertruck. His wife has a Tesla. His children go to private school. He is living a life of luxury while exploiting drivers. What makes my blood boil is that this guy, he has every luxury in his life, and yet he chooses to exploit Canadian truck drivers because he can.”

Singh says this individual has already bankrupted his company, transferred everything into his wife’s name and moved the business to another province…because he can.   

“The law is with the companies,” Singh decries. “They can do whatever they want, and few drivers will ever even complain.”

Cloak of secrecy

Singh’s money troubles began with his first driving job, and they continued with subsequent gigs. Growing increasingly frustrated with trying to collect money he had legitimately earned, he turned to Labour Community Services of Peel (LCSP), a non-profit organization providing free legal support around employment law issues. LCSP is based in Brampton, Ont. 

Navi Aujla, LCSP’s executive director, soon opened his eyes to the magnitude of the problem.

Navi Aujla
Navi Aujla, LCSP’s executive director. (Photo: Supplied)

In February, LCSP released a report called Running on Empty: Truck Drivers in Canada are Underpaid and Overworked. Data in the report was derived from survey of over 400 drivers and owner-operators.

“When you look at the wage theft numbers, 70% of drivers responding had faced some sort of wage theft where they were not paid for work they had done,” Aujla told me during a podcast interview. “The average amount was $10,000. That’s hundreds of thousands of dollars every year that drivers are not getting paid for work that they’re doing.”

Aujla said her office gets dozens of calls every week from drivers reporting wage theft and other forms of abuse. It seems commonplace, which begs the question, how are companies able to get away with it?

“It’s become an industry-wide model,” she said. “Misclassification has become normalized. It’s normal industry practice.”

As a new entrant to the industry, Singh admits he wasn’t aware how the business worked. He had heard from fellow workers in similar straits, but he had no idea of the scope of the problem.

“If I had received even a pamphlet saying this is misclassification — drivers beware some companies might try to exploit you — I might not have lost thousands of dollars learning the hard way,” he said. “There’s a lack of education here. When my paychecks got delayed, when I was getting bounced checks, I never thought that in a country like Canada, I would never see my wages again.”

Few protections for misclassified workers

As far back as the mid-aughts, reporting on another labor issue, this reporter learned that the vast majority of inquiries to Canada’s Labour Program come from the trucking industry. Aujla said that it hasn’t changed in 2026.

“The majority of calls we’ve been getting over the last few years have been from federally regulated truck drivers facing tons of labor violations, including wage theft, illegal deductions, and misclassification,” she observed.

Unlike traditional employee drivers, there are few protections under the Canada Labour Code for drivers working under contractor agreements such as Driver Inc.

According to Aujla, misclassified workers can receive some protection through the Canada Labour Code if they show they were misclassified. If that’s the case, and under the law they should have been an employee, then they proceed with the claim.

“A worker who was misclassified can file for everything they should have received, like wages owed, illegal deductions, vacation pay, holiday pay, all of it,” she points out. “The problem is, there are few, if any, fines levied against the company, and when a payment order is issued, they have very little collection power.”

In Singh’s case, the investigation took almost three years, and with a legal payment order in hand, he’ll probably never see his money.

“Most companies just ignore the payment orders,” she said. “They get away and nothing happens to them. And it’s super easy for them to close the company and then open another one.”

Double Jeopardy from CRA

While Aujla is happy to see Canada Revenue Agency stepping up enforcement of Driver Inc., she says some drivers are being blindsided because they don’t know their rights, and they weren’t aware that how they are being paid isn’t strictly legal.

“Some drivers are now getting letters. They are shocked to learn they were doing something wrong, but they’re not getting their rights at the same time,” she explained. “They might get dinged for all the taxes they didn’t know they were paying incorrectly, and while no one is guaranteeing they’re going to get the vacation pay, holiday pay, lost wages, etc., they’re entitled to, they might have to pay back thousands in taxes.”

Some might say that’s as it should be, but it’ll be a tough row to hoe for drivers like Singh, who never saw the money they earned in the first place.

We can point to driver misclassification and the Driver Inc. business model as a disruptive influence on this industry, but there’s a human side to this. Drivers, who don’t know any better when they start out and are told this is the way it’s done.

“These companies are clever,” Singh reflected. “They are not going to tell you your rights. They are going to do whatever benefits them. This has been going on for so long that even my friends who have been in this industry for a year or two tell me this is the right way to do it. I think there is a lack of education here. I think there should be a proper training course on what is misclassification and what is not.”

Jim Park


Have your say


This is a moderated forum. Comments will no longer be published unless they are accompanied by a first and last name and a verifiable email address. (Today's Trucking will not publish or share the email address.) Profane language and content deemed to be libelous, racist, or threatening in nature will not be published under any circumstances.

*

  • Not all carriers doing same , but yes some are bad as every other business or community have.
    I would like to request journalists get other side stories as well.
    Singh and Kaur, or simply we can say Indian Punjabi always play victim cards, they always think they are the best and others are stupid.
    Hiring new drivers not a problem, problem is they just join at less wage rate than experienced drivers and after 3 months or so they demand more money or same as 10 years of experience drivers, plus some companies pay senior drivers more for loyalty and experience, but these new drivers don’t understand just want more money, plus they do damages or accidents, so if any company needs to pay same as experienced drivers why would they take risk. Big claims, law suits, loss of customers, extra headaches for teaching them, less fuel mileage and more maintenance costs because new drivers doesn’t even do pre trip inspections, since interest come unlimited available they bought Netflix and watch movies while driving or social media

  • I am writing to express my concerns regarding the impact of “Driver Inc” on the trucking industry.
    The Driver Inc model is negatively affecting legitimate trucking companies that follow Canadian law by keeping all staff on payroll. This practice is costing real jobs across the sector, including those of drivers, office staff, and garage personnel.

    I would like to raise a specific question regarding the legality of their operations: How is it possible for an individual on a student visa to open a corporation and receive hourly pay as a contractor and work 50 to 60 hours a week. Where are the audits on these corporation

  • These individuals as stated in the article and the fact driverinc. Still exists are a failure of the system and the community most likely to be involved. Lack of enforcement now at historical highs, also leads to the preservation of the status quo. The young people entering the field must be encouraged to work safely and pay taxes. Sadly, the persons in this article will continue to grow and be deceived.

  • Very well written, Jim.
    These operations are a scourge to the industry.
    Many legitimate businesses have given up competing with with these unscrupulous operators, and have closed their doors.
    It appears there is little or no incentive to follow the rules.
    The smart ones appear to be those who use and abuse our system where the laws not only allow, but encourage such them to do so.

  • The problem with the Canadian labour market is LMIA!!!!
    Ever since some people figured they could pull a fast one and made a complaint to the Canadian government and got LMIA introduced the labour market has gone down hill.
    I have seen employment ads that right away say that they have applied for LMIA or have had LMIA granted and I know that it isn’t above board.
    If LMIA didn’t exist then we could have a more fair/legal/level playing field.
    It would be very interesting to see how many of these people came to Canada under the LMIA program and made a mockery of the job market.
    I wonder if there is any relationship between the number of homeless/unemployed people and the number of people who came to Canada under the LMIA program?
    Would it have lowered the homeless/unemployed number of people/citizens?
    Something to think about..

  • Getting unpaid wages or invoices is nothing new in this country. And going to court is a bigger waste of time. Immigrants aren’t the only ones getting ripped off.
    The laws are designed so the slime balls get rich and the working stiffs get ripped off .!?!

  • Good article but it’s interesting that last month the publication ran an op-ed basically saying if you can’t beat them join……this industry has been screwed since deregulation just a race to the bottom for o/o and drivers while owners ,corporate or private always seem to do just fine. The fictional driver shortage story the OTA and the media has promoted has produced this mess drivers on student visa’s, TFW’S with no ability to communicate in English or French wrecking trucks and lives all over Canada ….if your business model needs TFW’S and driver Inc it’s an unsustainable business model we don’t have a driver shortage we have a shortage of carriers willing to pay