BREAKDOWN ASSISTANCE PROGRAM

Freightliner’s new Excelerator breakdown assistance program is now available to owner-operators and fleets up to 25 units. The program offers a 24/7 call center staffed by experienced Freightliner personnel who are experts at assessing drivers’ needs, finding the best local service
providers, expediting repair parts and assisting with towing and other roadside services.

The program features three different packages: Excelerator On Call, Excelerator Preferred and Excelerator Preferred Plus.

Excelerator On Call was developed for drivers who want the benefits of single-source breakdown assistance co-ordination and who prefer a pay-per-event basis. There’s no membership fee and drivers get the basic Excelerator services starting at US$39 per breakdown event.

Excelerator Preferred was developed for drivers who want all the benefits of the Excelerator On Call program with discounted services and special programs. It’s available through a one-time membership fee of US$99 per vehicle and offers reduced fees on breakdown assistance co-ordination, a special tire program, plus extra discounts and money-saving member specials. It also offers online access to a members-only web page where drivers can check the vehicle’s status in the repair process.

Excelerator Preferred Plus offers the highest level of support. An annual fee of US$299 per vehicle provides unlimited breakdown assistance co-ordination and up to three tows and one extraction per year for covered vehicles at no additional cost. Preferred Plus also includes special benefits, such as a tire program.

Call 1-800-238-8063 or visit www.ExceleratorServices.com.


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