DRIVER HIRING, RETENTION

The massive amount of paperwork — and recruiter time — involved in hiring, managing, and retaining drivers can be dramatically reduced by the use of software and online services from Tenstreet, LLC.

For instance, using Tenstreet IntelliApp, the collection of prospective driver history and employment data can be fully automated at the first point of contact. Applications include signed drug and alcohol releases without the need for a fax. The interactive online application ensures the completeness and accuracy of the driver’s employment history, and can dynamically change to capture additional data depending on previous responses.

Tenstreet Xpress is another application that speeds up the recruiting process and quickly rejects applicants who don’t meet pre-set criteria.

Tenstreet Xchange co-ordinates all the data sources connected to an application and does away with the jumble of faxes, sticky notes, and phone calls.

The Tenstreet Forms Engine can rid you of paper-based forms by creating forms online, and you can get a legal signature on them without leaving the screen.

In some cases the company can even manage conflict resolution between, say, drivers and dispatchers. Its latest tool is a retention service, known as Tenstreet Xtend. It service provides the foundation to establish effective communication channels between employees and management to quickly identify and correct issues/concerns that need immediate attention.

Tenstreet says this can be particularly helpful during the first 90 days of a new driver’s hiring – a period in which most accidents occur and turnover rates are especially high. Tenstreet staff support the program by providing custom-made metrics and call-out reports, as well as providing personal contact with drivers to track issues and provide solutions. This creates opportunities for fleets to identify and react to recurring issues even if those issues are specific to a given terminal, driver type or any other variation.

Tenstreet was established in 2005, and currently works with a wide range of private and for-hire trucking fleets throughout North America. It’s especially keen to add Canadian clients.

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