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GE to waive minor repair costs on rental trailers (March 05, 2008)

WAYNE, Pa. -- Nicks and scratches incurred on rental trailers won't necessarily cost you money anymore, announced G...

WAYNE, Pa. — Nicks and scratches incurred on rental trailers won’t necessarily cost you money anymore, announced GE Trailer Fleet Services, as it vows to waive damage bills of $50 or less.

The waiver applies to rental or leased trailers that have been out more than 90 days. The new policy was in response to requests from the company’s customer advisory committee.

“Productivity and saving money are top issues for our customers right now,” explained Bob Williams, senior vice-president of North American Sales for Trailer Fleet Services. “Waiving the bill for these minor repairs will also advance a shared goal we have with customers of a more streamlined trailer turn-in process, that allows drivers to get quickly on their way. This action also returns the repaired trailer more promptly to rental service, as our GE mechanics can quickly make these minor repairs without waiting for a damage rebill approval from the customer.”

The waiver will extend to any type of repair, provided it does not exceed $50, the company said.

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