Mack shoulders truck maintenance with premium service agreement
Mack Trucks is replacing existing maintenance plans with a new premium service agreement that shifts routine and preventive maintenance to the Mack dealer network.
Plans can be added to new and in-service trucks prior to their first service intervals. They can be tailored to trade-in cycles and normal-duty or heavy-duty operating conditions.
Covered services include aftertreatment maintenance and DPF cleaning; transmission and scheduled axle maintenance; engine maintenance and valve adjustments; chassis maintenance; alternator coverage; and a regular 74-point inspection and oil analysis.
The plan can be further customized with optional services.
The related payment can be made monthly or up front, and billed directly or through a dealer. Bundling it with truck payments through Mack Financial Services also makes it possible to pay for the contract interest-free and over time.
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