Navistar Remote Diagnostics Enhanced

Navistar upgrades remote diagnostics

Navistar says it has integrated Mitchell 1 and in-bay service tools from Nexiq Technologies and Noregon Systems into its OnCommand Connection remote diagnostics system. It promises increased vehicle uptime and improved management efficiency.

OnCommand Connection was designed to help customers more efficiently manage their fleets by allowing them enhanced visibility into the health of their vehicles – regardless of make, model or telematics provider. The addition of Nexiq Technologies, Noregon Systems and Mitchell 1 expands its capabilities, creating one-stop access to the entire repair ecosystem.

Nexiq and Noregon offer in-bay diagnostics service tools that integrate scanned data from vehicles into the OnCommand Connection portal, allowing fleet managers to asses their entire fleet through a single portal.

The addition of Mitchell 1 allows customers to access their repair manuals and other maintenance documents from a direct link within the same portal. With a single log-in, fleet managers get a complete, easy-to-navigate information resource with scalable wiring diagrams, digital photos, component locations, and more.

Navistar began pilot-testing OnCommand Connection with fleets in late 2013. It offers fleets real-time fault codes, vehicle locations, nearby dealer locations, and fault-code action plans online. The truck-maker is currently partnered with telematics service providers such as Omnitracs, PeopleNet, Teletrac, Geotab, XRS, CyntrX, Vnomics, and Pedigree Technologies.

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