REDFORD, Mich. — Sterling has taken top honours in the Heavy-Duty Truck Dealer Service category of the J.D. Power & Associates awards.
This marks the second time in the last four years that Sterling has been recognized as part of the reward program.
Sterling scored highest amongst truck manufacturers in the dealer facility and service price factors, the company said. It scored well for its availability of spare parts for service, hours and days the service department is open, facility appearance and the price of labour and parts.
“With our expansive network of dealerships and an army of work truck experts, dealer service has always been a priority for us, so we’re certainly pleased to be recognized for it,” said Ann Demitruk, director of marketing for Sterling Truck Corporation. “With interest in the brand at an all-time high, and several new Sterling products hitting the market, 2007 has been an amazing year for us.”
J.D. Power & Associates interviewed 2,677 owners of two-year-old trucks during the decision-making process.
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