DENTON, Tex. — Peterbilt Motors ranks highest in the latest J.D. Power and Associates 2009 Medium Duty Truck Customer Satisfaction Study.
The truckmaker has achieved that ranking in the conventional medium duty truck segment three out of the last four years.
“We are honored to have been recognized again for Peterbilt’s industry leading medium duty products highest ranked customer satisfaction,” said Bill Jackson, Peterbilt general manager and PACCAR vice president. "Peterbilt’s customers have recognized our industry leadership in vehicle performance, cost of ownership and customer satisfaction."
Peterbilt ranks highest in customer satisfaction, including the highest scores in the vehicle performance and cost of ownership factors.
The J.D. Power and Associates study is based on interviews with nearly 1,500 principal maintainers, such as fleet managers or owner-operators, of two-year-old conventional cab medium duty trucks.
Earlier this week, the company unveiled two new medium- and heavy-duty vocational trucks, the Model 348 and the 337. Click here to read more about them.
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