RENO, Nev. — Workhorse Parts has completed an expansion of its warehousing operation in Reno that will improve its response time to West Coast customers.
Workhorse Parts is the parts division of Grand Vehicle Works Holdings, LLC, the holding company that owns Workhorse Custom Chassis, a manufacturer of platforms for recreational vehicles and walk-in trucks.
"We formed Workhorse Parts in 2002 to provide the best service possible for dealers and consumers," said Chuck Kosmin, president of Workhorse Parts. "By expanding the West Coast warehousing operation, we improve delivery times, which allow dealers to provide better service to their customers. Fast delivery of parts and service is another way dealers can make customers for life."
The warehouse in Reno now stocks the most frequently requested parts by dealers and service personnel. These parts represent more than 70 per cent of all replacement part requests made to the company. Mike Mueller is the warehouse manager in Reno.
Workhorse maintains a 120,000-square-foot warehouse, call center and management offices at its West Chicago. Ill., location. Its hours of operation are 7 a.m. to 6:30 p.m. Central Standard Time, making it convenient for dealers on either coast. Product stocked in the Reno facility can be ordered for next day delivery to West Coast dealers up to 4 p.m. Pacific Standard Time.
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