FULLERTON, Calif. — Yokohama Tire Corp. has officially said YES (Yokohama Emergency Service) to emergency roadside tire service for all its national accounts.
A 24-hours a day, seven days a week, 365 days a year program, YES offers safety and security to national fleets throughout the U.S. where down time can mean losses in profits and productivity for fleet owners. A toll-free number (800-282-1570) provides quick access to a YES dispatcher who locates the nearest Yokohama dealer available to supply service.
In addition to coordinating service, Yokohama verifies credit, issues the purchase order and completes all necessary paper work.
“YES is a valuable tool for our customers,” says Jim MacMaster, executive vice-president for Yokohama. “For our national accounts, it means no-hassle, roadside service anywhere, anytime. The result is less down time and more productivity for fleets. The benefit to our dealers is additional revenue generating business through the program referrals. The best part is that the program is hassle free.”
Costs to national accounts include a minimal US$25 service fee, standard labor charges and the cost of the tires. For more information on Yokohama’s YES program, dealers and national account representatives can call 800-241-7051.
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