Arrow man hits sales bull’s eye

TORONTO — Pre-owned truck retailer Arrow Truck Sales has named Vikas Gupta its 2009 top retail sales associate.

Despite tough economic conditions, Gupta earned this distinction by personally selling over 200 trucks between Dec.1, 2008 and November 30, 2009.

Since its inception, he has won this prestigious award five out of six years and is now a member of Arrow’s exclusive President’s Club.

"Vikas is a consummate professional," said Adam Davy, Arrow’s Toronto Branch Manager. "His complete dedication to our industry and customers, as well as his desire to improve and learn something new everyday is truly inspiring. He’s definitely raised the bar for our entire sales team."

Now in his sixth year with Arrow, Gupta explained his success: "I approach each day as if it were a road map," said Gupta. "I’m not here to just sell (customers) a truck, I’m here to help them become more profitable — be it working with an owner-operator or fleet."

But perhaps Gupta’s greatest personal satisfaction is knowing that nearly 75 percent of his truck sales come from repeat customers or customer referrals.