TORONTO, Ont. — Arrow Truck Sales has named Canadian salesperson Vikas Gupta its top North American retail sales associate.
Gupta earned the recognition by selling more than 200 trucks between Dec. 1, 2008 and Nov. 30, 2009, the company announced. He has been named to Arrow’s exclusive President’s Club. Gupta has won the award five out of six years since its inception.
“Vikas is a consummate professional,” said Adam Davy, Arrow’s Toronto branch manager. “His complete dedication to our industry and customers, as well as his desire to improve and learn something new every day is truly inspiring. He’s definitely raised the bar for our entire sales team.”
Gupta says he has achieved success by adhering to the three principles of: preparation, presentation and professionalism.
“I approach each day as if it were a road map,” said Gupta. “I carefully plan out my day and implement strategies that will help my customers find trucks and other equipment that meet their business objectives. I’m not here to just sell them a truck, I’m here to help them become more profitable – be it working with an owner/operator or fleet.”
The salesman takes pride in knowing nearly 75% of his sales are to repeat customers or customer referrals. Gupta has worked for Arrow Truck Sales for six years. He has a computer engineering background and is licensed in residential and commercial real estate.
Last year, Gupta travelled to the Middle East with Arrow Truck Sales Canada vice-president Frank Oliveira to explore export opportunities.
“Vikas is also helping us develop business in and around Vancouver,” added Oliveira.“There is a fairly large East Indian population in the Vancouver area and he has been instrumental in helping us reach out to this important customer base.”
Gupta attributes much of his success to time management and a competitive spirit.
“These are the things that drive me to improve sales strategies and learn as much as I can about our pr
oduct,” he said. “In the world of sales, the learning process never really ends – and you must always respect your customer.”
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