BRAMPTON, Ont. — CN Rail says it has taken several steps to improve wait times and working conditions for container haulers at its Brampton Intermodal Terminal.

The improvements were communicated to the Canadian International Freight Forwarders Association following a report in Truck News that drivers were increasingly frustrated with excessive wait times and inadequate amenities on-site. We first reported on Aug. 10 that drivers were fed up with wait times of five to six hours and that a new driver and owner/op group has formed to represent drivers.

Since then, CN says it has: increased management presence to assist with the flow of trucks in the yard, at the gates and at the cranes; hired 15 new staff members in August and will continue to hire; will add two new cranes next week to bring the total to 19; improve gate technology; and has recently opened a new off-site car repair facility to move extraneous workload away from the terminal.

CN says it is also shuttling many loaded containers from its Brampton Intermodal Terminal to off-site facilities.

To accommodate truckers, CN said it will be providing snacks and beverages for drivers and has added extra “hygiene facilities” to the five already in place. The company also said it will be meeting with drivers to address their concerns, beginning next week.