AKRON, Ohio — FedEx Truckload Brokerage, a subsidiary of FedEx Custom Critical, can now meet its customers’ needs for truckload shipments between the US and Canada.
When the company launched in January 2007, it focused solely on US shipments. With the addition of Canadian coverage, customers can now receive truckload solutions for select provinces, including Ontario, Quebec, British Columbia and Alberta.
“Since we opened our doors last year, our customers have been asking if we could handle their shipments to and from Canada,” said John Colonna, managing director of FedEx Truckload Brokerage. “This is the reason we started the company in the first place customers wanted a FedEx solution for their truckload shipments. So for us, the formula is simple. We’ll continue listening to our customers and build our capabilities to meet their needs.”
Customers who call FedEx Truckload Brokerage work directly with a logistics account manager. The account manager handles all aspects of the shipment, from initial setup to finding the right carrier and providing the final invoice. He or she then serves as the customer’s single point-of-contact for future business.
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