COMPETITION WATCH: Lowe’s presents allied carriers with pair of awards

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MISSISSAUGA, Ont. — Home improvement retailer Lowe’s has presented TST Overland Express and Estes Express Lines with Gold and Silver Carrier awards. Lowe’s presented the awards at its recent annual carrier conference.

The two carriers – TST in Canada and Estes in the US – formed an alliance in 1996, integrating not only their operations, but also their marketing and technology in an attempt to leverage their respective strengths and deliver cross-border freight faster and more efficiently.

“Estes and TST Overland Express were able to create a new approach to doing business that fundamentally changed the industry and our two companies,” said Estes CEO Rob Estes. “The real winner is the customer who enjoys faster, cost-efficient freight delivery.”

“The Estes and TST Overland Express alliance is successful because at the heart of the relationship is our shared belief that the number one priority is to deliver the best customer service possible. If we take care of our customers, we succeed,” said TST Overland president Rob O’Reilly.

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