COMPETITION WATCH: Midland Courier links with Carrier Logistics’ CLI FACTS system

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DIEPPE, N.B. — Midland Courier has teamed with Carrier Logistics to streamline its freight management system by using the CLI FACTS operations management and accounting system.

We completed our transition to the FACTS system earlier this year, said Scott MacMillan, vice-president of Midland Courier. We chose CLI’s FACTS system because of its capability to support expedited freight service.

The system can achieve this result through accurate load scheduling and planning, automated routing, Web enabled tracking and tracing, and business intelligence reporting, said Ken Weinberg, vice-president of CLI.

The system is based on advanced open architecture and offers LTL and parcel delivery carriers a low cost of ownership by reducing administrative costs for rating, billing, and dispatch, Weinberg said. Moreover, it automatically assigns freight rates to shipments and provides Midland Courier customers the ability to trace shipments online.

Midland has begun using features such as the CLI web module enhancement, which is designed to answer shippers questions about rates, shipments, invoices and freight status through the Web. The company says it is designed to free up time for carrier employees who previously dealt with inquiries over the phone.

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