COMPETITION WATCH: Midland Courier selects Carrier Logistics Inc. for new software system

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DIEPPE, N.B. — Midland Courier, a leading Canadian package delivery company, has teamed with Carrier Logistics Inc. (CLI) to streamline their freight management system through the use of the CLI FACTS operations management and accounting system.

We completed our transition to the FACTS system earlier this year, said Scott MacMillan, vice president of Midland Courier. We chose CLI’s FACTS system because of its capability to support expedited freight service.

The system can achieve this result, said Ken Weinberg, vice president of CLI, through accurate load scheduling and planning, automated routing, web enabled tracking and tracing, and business intelligence reporting.

The system is based on advanced open architecture and offers LTL and parcel delivery carriers a low cost of ownership by reducing administrative costs for rating, billing, and dispatch, he said.

Moreover, it automatically assigns freight rates to shipments and provides Midland Courier customers the ability to trace shipments on-line. Midland, he said, has begun using features such as the CLI web module enhancement, which answers shippers questions about rates, shipments, invoices and freight status through the web. This frees up time for carrier employees who previously dealt with inquiries over the phone.

Midland Courier provides next day air and fast, dependable ground courier services across Canada. An integrated partnership network enables the company to provide a similar service level for shipments to U.S. and international destinations.

Carrier Logistics Inc., a leading transportation systems consultant and technology developer, has provided software solutions to truckers for nearly 35 years, keeping its core commitment to the LTL industry. The Tarrytown, N.Y.-based companys customers inc1ude major Canadian, U.S., British, and Australian LTL and other types of carriers.

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