COMPETITION WATCH: Reimer introduces time-critical multi-day window service

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WINNIPEG, Man. — Reimer Express Lines Ltd., is now offering a Time-Critical Multi-Day Window service to its list of guaranteed options available for handling expedited or emergency shipments to or from the United States and Mexico.

The new service guarantees delivery within any size delivery window specified by the customer.

Designed for vendors who want to avoid costly charge-backs when shipping to retailers, Multi-Day Window service ensures that shipments will not arrive early or late and comes with a 100 percent on-time, or no-invoice guarantee, the company says.

"Reimer Express’ Time-Critical services have delivered over 99 percent on-time performance for seven years running," the company claims in a release.

"We are introducing Multi-Day Window service in response to customer requests for greater flexibility in meeting their retail needs," said Frank Washburn, Vice President of Marketing and Pricing Administration for Reimer Express Lines. "As a core carrier for most of the retail chains, Reimer Express is given priority in scheduling and delivery of the freight. This allows us to guarantee our customers that their shipments will arrive within their designated timeframe."

Customers can purchase any of the Time-Based services from Reimer Express by contacting a local Customer Service Representative, by calling the Reimer Express 24/7 toll-free hotline at 1-888-550-9800, or by logging on to Time-Based services can also be ordered using a new quote-free purchase option, which allows customers to simply check off their desired delivery option on the Bill of Lading sticker supplied by Reimer Express.

Reimer Express Lines’ transportation system extends across Canada, the United States, Mexico and Puerto Rico. Reimer Express is a subsidiary of Roadway Express, a wholly owned subsidiary of Yellow Roadway Corporation, a fortune 500 corporation and one of the largest transportation service providers in the world.

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