DriveTest back in biz, but backlog remains

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TORONTO, Ont. — DriveTest Centres opened their doors yesterday for the first time since a four-month strike ended.

 

Full services at all DriveTest Centres should be resumed by today, according to a message on the company’s Web site www.drivetest.ca. However, it appears professional drivers will still take priority when it comes to scheduling road tests (management conducted some road tests for commercial drivers during the latter parts of the strike).

 

DriveTest is advising drivers to arrive for their road tests 30 minutes early to give adequate time for check-in procedures. All truck schools will book through the pre-strike normal process on a first-come, first-served basis, the company says.

 

DriveTest is asking customers to wait two or three weeks before making an appointment or coming to a DriveTest Centre, unless they need service for employment or training purposes,” the company posted on its Web site. “This will allow DriveTest to give priority to those customers as they work through the backlog created by the strike.”

 

Meanwhile, drivers will expired licences will be covered under the MTO’s extension until July 1, 2010. Drivers with expired licences must book their road test by calling 888-570-6110 or visiting a DriveTest Centre in person and braving the line-ups.

 

DriveTest is reportedly hiring more staff to cope with the backlog.

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