PORTLAND, Ore. – The Daimler Truck North America network of Freightliner and Western Star Elite Support Certified dealers hit a milestone this month with the addition of 150th dealer: New West Truck Centres in Calgary, Alta.
Is it the Elite Support Certified dealers’ goal to provide excellence service and repairs as efficiently as possible.
“We are so proud of all of our Elite Support Certified dealers,” said Jennifer Stevenson, director of distribution development, Daimler Trucks North America. “They work hard to achieve certification by meeting a stringent set of criteria covering 20 focus areas within the dealership – from enhanced customer communication to improved service throughput and targeted employee training.”
In honour of the milestone, DTNA has launched a virtual tour of an Elite Supplier Certified dealer.
“The virtual tour is representative of all Elite Support Certified dealers, where facilities are designed to minimize downtime and provide a comfortable environment for drivers and technicians to work on vehicles,” said Stevenson.
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