GREENSBORO, N.C. — Former Freightliner marketing v.p. Mike Delaney has been named president and CEO of the WheelTime commercial vehicle service network.
WheelTime is a network of about 200 service centres in the US and Canada and Delaney plans to expand its scope and capabilities in his new role.
His priorities will include: expanding the breadth of the network’s services and capabilities; driving quality across the system; and employing innovation across all systems and customer services, the company has announced. Previous to his most recent role with Daimler Trucks North America, Delaney has served as v.p. of marketing at Volvo Trucks North America and also for the Transport International Pool (TIP) unit of GE Capital.
“I am excited to be back on the service side of the industry,” Delaney said. “I have always felt that there are tremendous opportunities if we can fundamentally change the way truck services are provided. The industry wants and needs support that is more oriented toward the way fleets do business, and this is exactly the group to lead the way. The WheelTime Network is made up of experienced, highly-rated service providers with a deep background in handling the most complex repairs. The members are financially solid, and unified in their desire to create a service network that is second to none. It’s the perfect platform for growth and innovation.”
WheelTime was established in 2004 as a strategic alliance between all of North America’s Detroit Diesel-Allison distributors. The network invested more than US$7 million into its systems and staffing in an effort to bolster customer service, the company says.
Delaney said he will guide WheelTime through a transition from an “internally-focused initiative” to a “recognized retail brand representing a comprehensive array of high-quality truck services.”
“I’m proud to be leading the WheelTime effort, and excited to play a key role in bringing the unique WheelTime vision to life,” he said.
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