SAVANNAH, Ga. — Great Dane’s AdvantEDGE national account parts and service program is now open for fleet customer enrollments. The program, which launched as a pilot in February, allows customers to connect to Great Dane’s branch and dealer network across Canada and the US. Once an account is established, customers can arrange for service and/or parts purchases at more than 100 participating locations.
“With over two years in development, the AdvantEDGE program is now ready to roll-out,” says Dave Durand, Great Dane’s director of aftermarket. “All phases of the pilot launch have proved successful, and we are confident our customers will experience the full benefit of this industry leading program.”
The program is a collaborative effort between Great Dane and Multi Service, and was specifically designed with features to benefit fleets, officials say. Customers are issued a single line of credit through Multi Service. Authorized buyers can then define unique roles and variable purchasing controls for drivers by utilizing the online platform. Program features like Preferential Service and Parts Priority, Centralized Invoicing and Consistent Parts Pricing are designed to help remove some of the headaches of over-the-road service and parts purchases, the company says.
AdvantEDGE offers 24/7 online access that allows customers to locate a service and parts provider, review their historical purchases or pay their bill through the online system.
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