Mack to offer uptime support for concrete pumpers
GREENSBORO, N.C. – Mack Trucks is offering specialized uptime support for customers in the concrete pumper industry.
Mack GuardDog Connect, its integrated telematics solution, will be standard on Mack TerraPro concrete pumper models ordered as of April.
Mack says it will be the first such proactive support service available in the trucking industry for pumper applications.
Designed to maximize uptime by streamlining service needs, Mack’s concrete pumper support combines the expertise of Mack OneCall, Mack’s 24/7 customer support service agents, and technical and dealership experts with specialized body builder knowledge.
The Mack GuardDog Connect proactive diagnostic and repair planning system has been standard on the Mack Pinnacle, Mack Granite and Titan by Mack models since 2013. It monitors fault codes that could potentially shut down a truck or lead to an unplanned visit to the dealer.
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