Meritor OnTrac expands time of operation

TROY, MI – Meritor says its OnTrac Customer Service Center is now open seven days a week with expanded hours Monday to Friday to better support North America fleets and dealers that have technical or warranty questions.

OnTrac’s new hours are: 7:30 a.m. to midnight ET Monday through Friday; 9 a.m. to 6 p.m. ET on Saturdays; and 10 a.m. to 6 p.m. ET Sundays.

“OnTrac technicians can now support customers and dealers across all time zones in the United States and Canada more quickly and efficiently,” said Charles Allen, general manager, service, North America, for Meritor. “Our goal is to keep fleets operating by answering questions and providing support on Meritor- and Meritor WABCO-branded products.”

Contact the OnTrac Customer Service Center at 866-668-7221.​

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