BOLTON, Ont. — MSM Transportation, a leading provider of commercial trucking and expedited freight services, is  commemorating its 20th anniversary by outlining its guiding principles for success in commercial trucking.

"We started MSM Transportation in 1989 as an alternative to the large American trucking companies that dominated the U.S.-Canada transborder market at the time," says Bob Murray, president and CEO.

"There was room for a Canadian carrier that combined excellent customer service with a commitment to moving freight across the border efficiently, securely, and with the fastest transit times possible."

Today, MSM Transportation is part of a family of companies that provides commercial freight transportation services by any mode, anywhere in the world.

It consistently earns acclaim for customer service and has been named one of Canada’s 50 Best-Managed Companies1 every year since 1997.

Murray attributes the company’s success to six key principles:

Empower the customer; guarantee satisfaction; Deliver expertise; Be easy to do business with; Be good corporate citizens; and, maintain financial stability.

"We attract customers who value consistency, which in turn produces long-term business relationships and consistent growth in earnings and cash flow regardless of the economic conditions,” Murray says.